FAQs

What is your return policy?

 

Divinne Glo Collection offers NO RETURNS and NO EXCHANGES. Once orders are placed no changes or cancellations can be made.

 

 

What If I never receive my package?

 

We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.

 

How do I track my order?

 

You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.

 

Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.

 

All orders are fulfilled Monday through Friday excluding weekends and holidays.  Orders are shipped within 1-3 business days from the receipt of payment verification.

 

 

"We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather."

 

Please allow up to 10 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.

 

 

What is your Shipping Policy?

 

Domestic and international orders are shipped via USPS priority mail.

$9.99 5-8 Days domestic orders

$15.00 1-2 Days domestic orders